Verify all five closeout conditions in order, every time, instead of marking a project Closed because the loudest part — installation — is done.

Performed by

Project Manager

Used in processes

• Project Closeout

Governing standards

• Project Closeout Standard

Procedure

1. 1Verify technical work is complete and signed off.
2. 2Verify the documentation package is complete.
3. 3Verify customer acceptance is signed, or a documented exception exists.
4. 4Verify financial/admin handoff is complete.
5. 5Document any outstanding item with an owner and target resolution date.
6. 6Archive the package and mark the project Closed.

Decision / troubleshooting points

• Are all five conditions satisfied? → If not, hold and return to the specific missing condition, not a generic "not ready."

Required evidence

• Per-condition completion status
• Outstanding item documentation, if applicable

Completion criteria

All five Project Closeout Standard conditions are satisfied, or an approved exception is recorded.

Escalation

When: A condition cannot be satisfied and no exception has been approved.

Involve: General Manager / Executive

Future system assistance

• Auto-check each condition against system records.
• Block the Closed status transition until all five are satisfied or excepted.