IETEL OS
Field Technician
Overview
Executes assigned installation tasks in the field.
Outcomes owned
- Assigned tasks completed to spec, on the day scheduled.
Responsibilities
- Performs installation, wiring, and configuration tasks as directed by the Lead Technician.
- Reports issues encountered in the field rather than working around them silently.
- Follows required safety practices.
Cadence
Daily
- Executes assigned installation tasks.
As-needed
- Attends site safety briefings.
- Completes assigned training.
Authority
Authority belongs to the seat (Position), not the function — shown here for whoever currently holds this role.
Field Technician
- Task-level execution
Lead Technician
Handoffs
Needs from upstream
- Task assignment from the Lead Technician.
- Equipment and materials.
Delivers downstream
- Completed installation tasks.
- Issues reported to the Lead Technician.
KPIs
Only meaningful once the underlying data is captured — see the Phase 1.5 status report for which of these are measurable today.
Assigned tasks completed within the scheduled day.
- Task assignment date
- Task completion date
Tools / systems
- Hand and power tools
- Task checklist
Future dashboard needs
- Today's assigned tasks.
- Required training and certification status.